Free resources
Practical playbooks and checklists from the LTVplus team. 10 resources covering CX, MSP scaling, BFCM, and AI in customer support.
The Proven MSP Scaling Checklist Top Providers Don’t Skip Table of Contents Key takeaways: Most MSP scaling efforts fail because they copy someone else’s checklist instead of building from their
The Complete BFCM Customer Service Checklist for eCommerce Stores Table of Contents Is your store ready for the Black Friday/Cyber Monday (BFCM) wave? Black Friday
free ebook Building loyalty beyond discounts Top 10 ways to boost post-BFCM customer retention You channel your resources into gearing up for a triumphant BFCM
Ultimate Black Friday and Cyber Monday guide for eCommerce businesses Table of Contents: Introduction Prepare your customer support team for an influx of tickets Invest in customer support training D
eBook The Experts’ Guide to Black Friday / Cyber Monday Read on how to get the most ecommerce sales out of the holiday season: Maxing out your international holiday strategy with a “Multi-” approach H
eBook 100+ Phrases for 8 Different Live Chat Scenarios Get a free copy Help your customer service team in any situation Hi {Visitor Name}! Thank you
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