Helpdesk setup
New helpdesk deployment from scratch — Zendesk, Intercom, Freshdesk, Help Scout, Gorgias.
Helpdesk setup
Helpdesk setup, customer service audit & strategy
A clean helpdesk is the foundation of fast, accurate support. We audit, configure, and optimize your stack — so your team can ship outcomes, not fight tooling.
What we do
Everything your helpdesk needs, properly configured
Integrations
Connect your CRM, OMS, knowledge base, and AI agents into a unified support stack.
Ticket management
Routing, priority, SLAs, and assignment rules tuned to your team and channels.
Tagging setup
A tagging schema that makes reporting, automation, and triage actually work.
Workflows & rules
Macros, automations, and triggers to remove repetitive work from agents.
Help Center setup
Self-service knowledge base build-out and ongoing content optimization.
CSAT surveys
Post-resolution surveys, sampling cadence, and feedback loops with rep-level metrics.
Automation add-on
AI ticket deflection, smart routing, and human-in-the-loop escalation.
Workshops & training
Team coaching on your new helpdesk, workflows, and best practices.
Outcomes
Why teams hire us for this
A helpdesk that actually works
Stop fighting your tooling. We configure it once, properly, so your team can move fast.
Reporting you can trust
Tagging and metrics architecture that make leadership decisions defensible.
Faster time-to-resolution
Workflows, macros, and triggers eliminate the rote work that bogs down agents.
AI-ready foundation
Setup designed so AI agents can be added later without re-architecting everything.
Discover how LTVplus can help you jumpstart your business
30 minutes. We'll review your current helpdesk, identify the gaps, and recommend the fastest path to a clean foundation.