Global hiring for law firms

Clients are calling. Deadlines are piling up. And your lawyers are stuck chasing documents and managing inboxes. LTVplus gives law firms a fully managed support team so your attorneys can do what they bill for.

Your attorneys are too expensive to be answering emails

Clients expect immediate answers

Legal clients are anxious by default. Slow responses don’t just frustrate them, they erode trust and invite them to shop around.

Admin is eating your billable hours

Scheduling, intake forms, document requests, follow-up emails… None of this requires a law degree.

New client intake is slow and leaky

Leads go cold while intake forms sit in inboxes. A clunky onboarding experience tells a prospective client exactly what working with your firm will feel like.

Deadlines don't wait for capacity

Court filings, contract reviews, discovery deadlines — legal work is unforgiving. When your support structure can’t keep up, the pressure falls on your fee-earners.

Billing and collections are painful

Chasing unpaid invoices is uncomfortable, time-consuming, and distracts partners from client work. Left unmanaged, it becomes a cash flow problem.

Hiring legal support staff takes forever

Support and admin staff with law firm experience are hard to come by. Roles sit vacant for months while the work piles up and your attorneys absorb the slack.

Every support role your law firm needs

No drama hiring to support your operations when you need it.

Executive Assistant
Customer Service Rep
Customer Success Manager
Accountant
CRM Admin
Payroll Specialist
HR Generalist
Email Marketing Specialist

Everything your law firm needs
to run without the strain

Zero risk
You pay nothing unless you hire.
ISO 27001 & SOC 2 certified
Clients' data handled to the highest security standards.
Operates under your firm's name
Your brand, your email domain. Clients will never know it's outsourced.
Scales with your caseload
We add capacity fast and scale back just as easily when things quiet down.
90-day replacement guarantee
If the fit isn't right, we replace your hire at no extra cost.

Responsive, reliable, and measurable

Your clients are busy professionals. They need fast, organized communication. Here’s what LTVplus delivers across every touchpoint.

Live chat

Chat response times

< 0 s

Avg. no. of chats per hour
(duration: 9 mins)

0 +

Email

Avg. first reply time

0- 0 hr

Avg. no. of tickets per hour

0 +

Voice

Avg. time to answer first call

< 0 s

Avg. % of calls resolved on first call

> 0 %

Tools and platforms

QuickBooks

Xero

Sage

Zendesk

HubSpot

Claude

Sap

Intercom

Slack

Microsoft265

Salesforce

Stripe

Not seeing a tool you use? We are fast learners. During matching we ask about your exact stack and prioritise candidates who’ve used it or can get up to speed in under a week.

Your dedicated team, live in 30 days

No long hiring processes. No training from scratch. We handle everything and hand you a team that’s ready to deliver results from day one.

One strategy call. We build your candidate scorecard and run a tailored search across 15 countries. Shortlist in 7–12 days.

Every candidate comes with a 360 profile. Review the shortlist, pick your favorites, and interview finalists only.

Make the offer. We give you access to LTVplus University – onboarding plans to help your hire ramp fast. 90-day guarantee included.

We recruit across 15 countries

All candidates are vetted for English proficiency, cultural fit, and professional skills.

The team behind your law firm

Law firms run on reputation, and so does everything we do. Here’s why legal practices trust LTVplus with their operations.

FAQ

How quickly can I get a shortlist?

We deliver your shortlist in 7-12 days.

What does the 90-day replacement guarantee cover?

If a hire doesn’t work out within the first 90 days for any reason, we replace them at no additional cost. You only pay the success fee once per placement.

Will customers know they're not talking to our in-house team?

No. Your agents use your brand name, your email domain, and your tone of voice. We train them specifically on your products, policies, and personality. From a customer’s perspective, they’re interacting with your team because operationally, they are.

What time zones are your staff in?

We source talent from 15+ countries across LATAM, Eastern Europe, Southeast Asia, and Africa, giving you strong coverage across US, EU, and AU time zones.

How do you help with payroll and compliance?

We provide guidance on local payroll setup, tax obligations, benefits packages, and payment methods for each country we recruit from. For membership clients, this includes ongoing support, legal templates, and compliance checklists specific to each country.

Do you only do customer support, or can you help with other tasks?

Much more. View all roles we deliver.