Industry · eCommerce
Customer service teams that grow your eCommerce store
Live chat agents that recover carts, support post-purchase, and protect your CSAT — fully managed under your brand.
The pain
Where eCommerce teams hit the wall
- Cart abandonment from unanswered chat questions
- Post-purchase support buried under a queue
- Returns and order-status taking up the whole inbox
- Seasonal volume spikes with no buffer
The fix
How LTVplus fixes it
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Pre-purchase live chat
Agents trained to recover carts and answer pre-sales objections in real time.
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Order & shipping support
Returns, exchanges, tracking inquiries — handled with your tone of voice.
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24/7 coverage
No more "we’ll get back to you" — full coverage across time zones.
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Seasonal flex
Scale up for BFCM, holidays, launches, and back down — without rehiring.
Coverage
Channels we cover for you
- Live chat
- Voice
- Social
- Helpdesk
- Returns portal
Build your eCommerce support team
Most stores are live with their LTVplus team in under four weeks.