Global hiring
for education companies
Fully managed support team for educational insitutions, online course providers and EdTech companies.
- ISO 27001:2022 certified
- 7-12 day shortlist
- Pre-vetted talent only
Bad support and operations turn into empty seats
Learner inquiries pile up fast
Course questions, enrolment confusion, deadline clarifications never end. When responses are slow, students lose confidence and motivation before they’ve even started.
Tech issues undermine experience
A video that won’t load, a login that fails, an assignment that won’t submit. Every unresolved technical issue is a student falling behind and blaming your platform for it.
LMS admin never stops
Course uploads, user permissions, progress tracking, and content updates is a full-time job that shouldn’t fall on your educators.
Onboarding friction kills engagement
A confusing start, unanswered questions, and no clear guidancecan can send students straight to a refund request.
Multilingual challenge
Some of your learners aren’t native English speakers. Without multilingual support, they struggle silently and churn quietly.
Ticket backlogs damage trust
Unresolved tickets don’t just frustrate. They generate negative reviews, refund demands, and chargebacks.
Every support role you need
No drama hiring to support your operations when you need it.
- Executive Assistant
- Bilingual Student Support Rep
- Content Moderator
- Billing & Payments Specialist
- Learning Management System (LMS) Admin
- Community Manager
- Finance & Document Coordinator
- Email Marketing Specialist
- Social Media Manager
Everything your education team needs
to support students at scale
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Zero risk
You pay nothing unless you hire. -
ISO 27001 & SOC 2 certified
Clients' data handled to the highest security standards. -
Operates under your firm's name
Your brand, your email domain. Clients will never know it's outsourced. -
Scales with your intake cycles
We add capacity fast and scale back just as easily when things quiet down. -
90-day replacement guarantee
If the fit isn't right, we replace your hire at no extra cost.
Responsive, reliable, and measurable
Your clients are busy professionals. They need fast, organized communication. Here’s what LTVplus delivers across every touchpoint.
Live chat
(duration: 9 mins)
Voice
Tools and platforms
QuickBooks
Xero
Sage
Zendesk
HubSpot
Claude
Sap
Intercom
Slack
Microsoft265
Salesforce
Stripe
Not seeing a tool you use? We are fast learners. During matching we ask about your exact stack and prioritise candidates who’ve used it or can get up to speed in under a week.
Your dedicated team, live in 30 days
No long hiring processes. No training from scratch. We handle everything and hand you a team that’s ready to deliver results from day one.
Define & Search
One strategy call. We build your candidate scorecard and run a tailored search across 15 countries. Shortlist in 7–12 days.
Review & Interview
Every candidate comes with a 360 profile. Review the shortlist, pick your favorites, and interview finalists only.
Hire & Onboard
Make the offer. We give you access to LTVplus University – onboarding plans to help your hire ramp fast. 90-day guarantee included.
We recruit across 15 countries
- Philippines
- Jamaica
- South Africa
- Colombia
- Ukraine
- Nigeria
- Mexico
- Poland
- Kenya
- Argentina
- Romania
- Zimbabwe
- Brazil
- Serbia
- India
All candidates are vetted for English proficiency, cultural fit, and professional skills.
The team that keeps students on track
Education businesses grow on outcomes and reputation. We make sure your students experience both.
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Security-first from day one
Our ISO 27001 and SOC 2 Type II certifications mean every specialist is trained on data handling protocols. -
Education ops, not just admin
Our specialists understand enrolment cycles, LMS workflows, student engagement patterns, course completion pressure.
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Support that actively drives revenue
Free your educators from handling email ping pong, document chasing, or appointment scheduling. -
Your hiring partner
Membership clients get access to a full suite of hiring, payroll, compliance, and retention support.
FAQ
How quickly can I get a shortlist?
We deliver your shortlist in 7-12 days.
What does the 90-day replacement guarantee cover?
If a hire doesn’t work out within the first 90 days for any reason, we replace them at no additional cost. You only pay the success fee once per placement.
Will customers know they're not talking to our in-house team?
No. Your agents use your brand name, your email domain, and your tone of voice. We train them specifically on your products, policies, and personality. From a customer’s perspective, they’re interacting with your team because operationally, they are.
What time zones are your staff in?
We source talent from 15+ countries across LATAM, Eastern Europe, Southeast Asia, and Africa, giving you strong coverage across US, EU, and AU time zones.
How do you help with payroll and compliance?
We provide guidance on local payroll setup, tax obligations, benefits packages, and payment methods for each country we recruit from. For membership clients, this includes ongoing support, legal templates, and compliance checklists specific to each country.
Do you only do customer support, or can you help with other tasks?
Much more. View all roles we deliver.
Ready to meet your staff?
Tell us what you need. We’ll send you three pre-vetted candidates within 12 days – or you don’t pay.
