Global hiring for fintech companies

Fintech moves fast. Customer expectations move faster. LTVplus gives fintech companies a fully managed team, from customer support to financial ops, so you can scale without the hiring headache.

Hypergrowth is exciting. Until your ops break

You’re building the future of finance. But trust, compliance, and customer experience can’t keep up on a skeleton crew.

Users expect bank-grade support

When something goes wrong, your customers want a real answer about a failed transaction, a locked account, or a suspicious charge fast. Silence is a churn event.

Compliance is a moving target

KYC, AML, PCI-DSS, GDPR. The regulatory burden on fintech is relentless. Every support interaction is a compliance touchpoint.

Hiring fintech talent is brutal

Engineers get all the headlines, but fintech ops and support roles are just as hard to fill.

Fraud and disputes eat your ops team alive

Chargeback disputes, fraud reports and account verification requests are high-stakes, high-volume, and completely unforgiving.

Onboarding friction kills activation

Users who hit a wall during KYC or account setup don’t wait around. They abandon and don’t come back. Fast, human support makes all the difference.

Scaling support without scaling risk

Rapid headcount growth introduces data security vulnerabilities, inconsistent service quality, and compliance gaps.

Every support role your fintech firm needs

No drama hiring to support your operations when you need it.

Customer Service Rep
Accountant
Bookkeeper
Financial Analyst
Investment Analyst
Payroll Specialist
Controller
Revenue Accountant
Accounts Receivable Specialist
Finance Manager
Treasury Analyst

Everything your fintech team
needs to run at full speed

Zero risk
You pay nothing unless you hire.
ISO 27001 & SOC 2 certified
Financial data and user PII handled to the highest security standards. Audit-ready from day one.
Operates under your firm's name
Your name, your domain, your voice. Users will never know it's outsourced.
Scales with your growth
Launch a new market. Onboard a big client. We scale your team up fast.
90-day replacement guarantee
If the fit isn't right, we replace your hire at no extra cost.

Responsive, reliable, and measurable

Your clients are busy professionals. They need fast, organized communication. Here’s what LTVplus delivers across every touchpoint.

Live chat

Chat response times

< 0 s

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(duration: 9 mins)

0 +

Email

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0- 0 hr

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0 +

Voice

Avg. time to answer first call

< 0 s

Avg. % of calls resolved on first call

> 0 %

Tools and platforms

QuickBooks

Xero

Sage

Zendesk

HubSpot

Claude

Sap

Intercom

Slack

Microsoft265

Salesforce

Stripe

Not seeing a tool you use? We are fast learners. During matching we ask about your exact stack and prioritise candidates who’ve used it or can get up to speed in under a week.

Your dedicated team, live in 30 days

No long hiring processes. No training from scratch. We handle everything and hand you a team that’s ready to deliver results from day one.

One strategy call. We build your candidate scorecard and run a tailored search across 15 countries. Shortlist in 7–12 days.

Every candidate comes with a 360 profile. Review the shortlist, pick your favorites, and interview finalists only.

Make the offer. We give you access to LTVplus University – onboarding plans to help your hire ramp fast. 90-day guarantee included.

We recruit across 15 countries

All candidates are vetted for English proficiency, cultural fit, and professional skills.

Built for fintech firms

We build, manage, and retain the teams that keep your product moving and your users happy.

FAQ

How quickly can I get a shortlist?

We deliver your shortlist in 7-12 days.

What does the 90-day replacement guarantee cover?

If a hire doesn’t work out within the first 90 days for any reason, we replace them at no additional cost. You only pay the success fee once per placement.

Will customers know they're not talking to our in-house team?

No. Your agents use your brand name, your email domain, and your tone of voice. We train them specifically on your products, policies, and personality. From a customer’s perspective, they’re interacting with your team because operationally, they are.

What time zones are your staff in?

We source talent from 15+ countries across LATAM, Eastern Europe, Southeast Asia, and Africa, giving you strong coverage across US, EU, and AU time zones.

How do you help with payroll and compliance?

We provide guidance on local payroll setup, tax obligations, benefits packages, and payment methods for each country we recruit from. For membership clients, this includes ongoing support, legal templates, and compliance checklists specific to each country.

Do you only do customer support, or can you help with other tasks?

Much more. View all roles we deliver.