Industry · Beauty & Cosmetics
Customer service teams that protect your beauty brand
On-brand support for subscriptions, replenishment, returns, and loyalty — across live chat, email, and social.
The pain
Where beauty brands hit the wall
- Subscription churn from missed cancellation requests
- Influencer-driven launches that overwhelm support
- Loyalty program questions buried under transactional ones
- Refund and return inconsistency hurting CSAT
The fix
How LTVplus fixes it
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Subscription support
Skip, swap, pause — handled in your brand voice with retention guardrails.
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Launch surge teams
Pre-staffed buffer for influencer drops, product launches, and seasonal pushes.
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Loyalty desk
A dedicated tier for VIPs and repeat customers.
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Returns & QC ops
Clear, repeatable workflows for damaged-product complaints.
Coverage
Channels we cover for you
- Live chat
- Instagram DM
- TikTok DM
- Voice
- SMS
Protect your beauty brand at scale
A trained team takes the pressure off your founders during your fastest growth weeks.